{"id":2050,"date":"2026-06-05T15:22:34","date_gmt":"2026-06-05T15:22:34","guid":{"rendered":"https:\/\/trinityradionics.com\/faq\/"},"modified":"2026-06-05T15:22:34","modified_gmt":"2026-06-05T15:22:34","slug":"faq","status":"publish","type":"page","link":"https:\/\/trinityradionics.com\/es\/preguntas-frecuentes\/","title":{"rendered":"Preguntas frecuentes"},"content":{"rendered":"<style>\n.trinity-faq-page{max-width:1120px;margin:0 auto;padding:clamp(26px,4vw,54px) clamp(18px,3vw,28px) clamp(48px,5vw,72px);color:#f8eed0}\n.trinity-faq-hero{border:1px solid rgba(217,177,83,.42);background:linear-gradient(135deg,rgba(10,24,41,.96),rgba(7,11,21,.98));border-radius:8px;padding:clamp(24px,4vw,42px);box-shadow:0 16px 42px rgba(0,0,0,.22)}\n.trinity-faq-kicker{margin:0 0 10px;color:#f1cf75;font-size:13px;font-weight:800;letter-spacing:.12em;text-transform:uppercase}\n.trinity-faq-page h1{margin:0 0 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12px;color:#fff3cf;font-size:22px;line-height:1.2}\n.trinity-faq-side p{margin:0 0 16px;color:#d6e1ec;line-height:1.6}\n.trinity-faq-links{display:grid;gap:10px;margin:0;padding:0;list-style:none}\n.trinity-faq-page .trinity-faq-links a,.trinity-faq-page .trinity-faq-links a:visited{display:flex!important;width:100%!important;min-width:0!important;min-height:46px!important;box-sizing:border-box!important;align-items:center!important;justify-content:flex-start!important;margin:0!important;border:1px solid rgba(217,177,83,.25)!important;border-radius:8px!important;padding:12px 14px!important;background:rgba(255,255,255,.03)!important;box-shadow:none!important;color:#f5d77d!important;-webkit-text-fill-color:#f5d77d!important;font-size:16px!important;font-weight:800!important;line-height:1.25!important;text-decoration:none!important;text-align:left!important;text-transform:none!important;letter-spacing:0!important;opacity:1!important;filter:none!important;transform:none!important}\n.trinity-faq-page .trinity-faq-links a *,.trinity-faq-page .trinity-faq-links a:before,.trinity-faq-page .trinity-faq-links a:after{color:#f5d77d!important;-webkit-text-fill-color:#f5d77d!important;opacity:1!important;text-transform:none!important}\n.trinity-faq-page .trinity-faq-links a:hover,.trinity-faq-page .trinity-faq-links a:focus{border-color:rgba(245,215,125,.58)!important;background:rgba(245,215,125,.08)!important;color:#fff3cf!important;-webkit-text-fill-color:#fff3cf!important}\n@media (max-width:900px){.trinity-faq-layout{grid-template-columns:1fr}.trinity-faq-side{position:static}.trinity-faq-page summary{padding:17px 18px}.trinity-faq-answer{padding:16px 18px 20px}}\n@media (max-width:520px){.trinity-faq-page{padding-left:14px;padding-right:14px}.trinity-faq-hero{padding:22px 18px}.trinity-faq-page summary{font-size:16px}.trinity-faq-answer{font-size:15.5px}}\n<\/style>\n<section class=\"trinity-faq-page\" aria-label=\"Trinity Radionics FAQ\">\n<div class=\"trinity-faq-hero\">\n<p class=\"trinity-faq-kicker\">Asistencia y orientaci\u00f3n sobre productos<\/p>\n<h1>Preguntas frecuentes<\/h1>\n<p class=\"trinity-faq-intro\">Respuestas claras sobre los productos Trinity Radionics, las variaciones entre piezas artesanales, el uso no m\u00e9dico, los env\u00edos, las solicitudes personalizadas, las opiniones y la asistencia con los pedidos.<\/p>\n<\/p><\/div>\n<div class=\"trinity-faq-layout\">\n<div class=\"trinity-faq-list\">\n<details open>\n<summary>\u00bfQu\u00e9 fabrica Trinity Radionics?<\/summary>\n<div class=\"trinity-faq-answer\">\n<p>Trinity Radionics fabrica a mano colgantes inspirados en la radi\u00f3nica, herramientas para la pr\u00e1ctica personal, antenas, emisores y otros instrumentos para actividades simb\u00f3licas, energ\u00e9ticas, experimentales, educativas y de uso personal.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>\u00bfLos art\u00edculos de Trinity Radionics son productos sanitarios?<\/summary>\n<div class=\"trinity-faq-answer\">\n<p>No. Los productos Trinity Radionics no son productos sanitarios y no se venden para diagnosticar, tratar, curar ni prevenir enfermedades o problemas de salud. No sustituyen el asesoramiento, el diagn\u00f3stico ni el tratamiento de un profesional sanitario.<\/p>\n<p>Para consultar el texto completo, visita <a href=\"\/non-medical-use\/\">Uso de los productos y seguridad<\/a>.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>\u00bfQu\u00e9 producto debo elegir?<\/summary>\n<div class=\"trinity-faq-answer\">\n<p>Elige el formato y la descripci\u00f3n del producto que mejor se ajusten al uso no m\u00e9dico previsto: colgantes para llevar puestos, instrumentos para trabajar en una mesa, antenas para montajes de emisi\u00f3n y herramientas de categor\u00edas concretas cuando la p\u00e1gina del producto indique una finalidad m\u00e1s espec\u00edfica.<\/p>\n<p>Si tienes dudas, env\u00eda una consulta antes de hacer el pedido para que podamos responder seg\u00fan tus necesidades.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>\u00bfLos productos est\u00e1n hechos a mano?<\/summary>\n<div class=\"trinity-faq-answer\">\n<p>S\u00ed. Los productos Trinity Radionics se fabrican en un peque\u00f1o taller, por lo que pueden existir peque\u00f1as diferencias est\u00e9ticas entre lotes. Las variaciones artesanales pueden incluir diferencias menores en el acabado, la textura de la superficie, el tono del color, la alineaci\u00f3n o la presentaci\u00f3n de los componentes.<\/p>\n<p>Estas variaciones forman parte de la producci\u00f3n artesanal y no significan que el art\u00edculo sea defectuoso.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>\u00bfAcept\u00e1is solicitudes personalizadas?<\/summary>\n<div class=\"trinity-faq-answer\">\n<p>La posibilidad de realizar un trabajo a medida depende del art\u00edculo, los materiales, la carga de trabajo y la compatibilidad de la solicitud con los procesos del taller. Antes de realizar un pedido personalizado, utiliza la p\u00e1gina de consultas e indica el nombre del producto, el cambio deseado y cualquier plazo relevante.<\/p>\n<p>Empieza aqu\u00ed: <a href=\"\/inquiry\/\">Consulta<\/a>.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>\u00bfC\u00f3mo debo cuidar un colgante o dispositivo?<\/summary>\n<div class=\"trinity-faq-answer\">\n<p>Mant\u00e9n los art\u00edculos secos, evita los productos qu\u00edmicos agresivos, no los dobles ni los dejes caer y gu\u00e1rdalos protegidos de presiones fuertes y objetos abrasivos. Qu\u00edtate los colgantes antes de nadar, ducharte o aplicarte perfumes y lociones.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>\u00bfD\u00f3nde puedo leer opiniones de clientes?<\/summary>\n<div class=\"trinity-faq-answer\">\n<p>Puedes consultar la p\u00e1gina p\u00fablica de opiniones aqu\u00ed: <a href=\"\/customer-reviews\/\">Opiniones de clientes<\/a>. La p\u00e1gina re\u00fane opiniones reales de clientes de Etsy y enlaza a la fuente de las opiniones en la tienda de Etsy.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>\u00bfPor qu\u00e9 las tarjetas de opiniones enlazan a Etsy?<\/summary>\n<div class=\"trinity-faq-answer\">\n<p>El enlace a la fuente de Etsy permite a los visitantes comprobar el contexto de la opini\u00f3n en Etsy. Se incluye como referencia a la fuente, no como datos estructurados de opiniones ni como promesa de un resultado concreto.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>\u00bfC\u00f3mo se gestionan los pagos?<\/summary>\n<div class=\"trinity-faq-answer\">\n<p>Los pedidos se tramitan mediante el proceso de compra del sitio web. Los m\u00e9todos de pago disponibles se muestran al finalizar la compra, incluido PayPal cuando est\u00e1 habilitado.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>\u00bfCu\u00e1nto tarda el env\u00edo?<\/summary>\n<div class=\"trinity-faq-answer\">\n<p>El plazo de env\u00edo depende del destino, del tr\u00e1nsito con el transportista, de los tr\u00e1mites aduaneros y de si el art\u00edculo est\u00e1 listo o se fabrica bajo pedido. Si el plazo es importante, contacta con Trinity Radionics antes de realizar el pedido.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>\u00bfQu\u00e9 hago si tengo un problema con mi pedido?<\/summary>\n<div class=\"trinity-faq-answer\">\n<p>Ponte en contacto e indica el n\u00famero de pedido, el nombre del producto, fotograf\u00edas si son pertinentes y una breve descripci\u00f3n del problema. Esto facilita la revisi\u00f3n del pedido y permite responder con el siguiente paso adecuado.<\/p>\n<p>Utiliza <a href=\"\/contact\/\">Contacto<\/a> para asistencia general o <a href=\"\/inquiry\/\">Consulta<\/a> para preguntas sobre un producto concreto.<\/p>\n<\/div>\n<\/details><\/div>\n<aside class=\"trinity-faq-side\" aria-label=\"Helpful pages\">\n<h2>P\u00e1ginas \u00fatiles<\/h2>\n<p>Para obtener m\u00e1s detalles, estas p\u00e1ginas responden a las preguntas m\u00e1s habituales sobre productos y pedidos.<\/p>\n<ul class=\"trinity-faq-links\">\n<li><a href=\"\/products\/\">Productos<\/a><\/li>\n<li><a href=\"\/customer-reviews\/\">Opiniones de clientes<\/a><\/li>\n<li><a href=\"\/non-medical-use\/\">Uso de los productos y seguridad<\/a><\/li>\n<li><a href=\"\/inquiry\/\">Consulta<\/a><\/li>\n<li><a href=\"\/contact\/\">Contacto<\/a><\/li>\n<\/ul>\n<\/aside><\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Respuestas sobre los productos Trinity Radionics, las 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