{"id":2050,"date":"2026-06-05T15:22:34","date_gmt":"2026-06-05T15:22:34","guid":{"rendered":"https:\/\/trinityradionics.com\/faq\/"},"modified":"2026-06-05T15:22:34","modified_gmt":"2026-06-05T15:22:34","slug":"faq","status":"publish","type":"page","link":"https:\/\/trinityradionics.com\/pt-br\/perguntas-frequentes\/","title":{"rendered":"Perguntas frequentes"},"content":{"rendered":"<style>\n.trinity-faq-page{max-width:1120px;margin:0 auto;padding:clamp(26px,4vw,54px) clamp(18px,3vw,28px) clamp(48px,5vw,72px);color:#f8eed0}\n.trinity-faq-hero{border:1px solid rgba(217,177,83,.42);background:linear-gradient(135deg,rgba(10,24,41,.96),rgba(7,11,21,.98));border-radius:8px;padding:clamp(24px,4vw,42px);box-shadow:0 16px 42px rgba(0,0,0,.22)}\n.trinity-faq-kicker{margin:0 0 10px;color:#f1cf75;font-size:13px;font-weight:800;letter-spacing:.12em;text-transform:uppercase}\n.trinity-faq-page h1{margin:0 0 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12px;color:#fff3cf;font-size:22px;line-height:1.2}\n.trinity-faq-side p{margin:0 0 16px;color:#d6e1ec;line-height:1.6}\n.trinity-faq-links{display:grid;gap:10px;margin:0;padding:0;list-style:none}\n.trinity-faq-page .trinity-faq-links a,.trinity-faq-page .trinity-faq-links a:visited{display:flex!important;width:100%!important;min-width:0!important;min-height:46px!important;box-sizing:border-box!important;align-items:center!important;justify-content:flex-start!important;margin:0!important;border:1px solid rgba(217,177,83,.25)!important;border-radius:8px!important;padding:12px 14px!important;background:rgba(255,255,255,.03)!important;box-shadow:none!important;color:#f5d77d!important;-webkit-text-fill-color:#f5d77d!important;font-size:16px!important;font-weight:800!important;line-height:1.25!important;text-decoration:none!important;text-align:left!important;text-transform:none!important;letter-spacing:0!important;opacity:1!important;filter:none!important;transform:none!important}\n.trinity-faq-page .trinity-faq-links a *,.trinity-faq-page .trinity-faq-links a:before,.trinity-faq-page .trinity-faq-links a:after{color:#f5d77d!important;-webkit-text-fill-color:#f5d77d!important;opacity:1!important;text-transform:none!important}\n.trinity-faq-page .trinity-faq-links a:hover,.trinity-faq-page .trinity-faq-links a:focus{border-color:rgba(245,215,125,.58)!important;background:rgba(245,215,125,.08)!important;color:#fff3cf!important;-webkit-text-fill-color:#fff3cf!important}\n@media (max-width:900px){.trinity-faq-layout{grid-template-columns:1fr}.trinity-faq-side{position:static}.trinity-faq-page summary{padding:17px 18px}.trinity-faq-answer{padding:16px 18px 20px}}\n@media (max-width:520px){.trinity-faq-page{padding-left:14px;padding-right:14px}.trinity-faq-hero{padding:22px 18px}.trinity-faq-page summary{font-size:16px}.trinity-faq-answer{font-size:15.5px}}\n<\/style>\n<section class=\"trinity-faq-page\" aria-label=\"Trinity Radionics FAQ\">\n<div class=\"trinity-faq-hero\">\n<p class=\"trinity-faq-kicker\">Atendimento e orienta\u00e7\u00e3o sobre produtos<\/p>\n<h1>Perguntas frequentes<\/h1>\n<p class=\"trinity-faq-intro\">Respostas claras sobre os produtos Trinity Radionics, varia\u00e7\u00f5es artesanais, uso n\u00e3o m\u00e9dico, envio, pedidos personalizados, avalia\u00e7\u00f5es e suporte a pedidos.<\/p>\n<\/p><\/div>\n<div class=\"trinity-faq-layout\">\n<div class=\"trinity-faq-list\">\n<details open>\n<summary>O que a Trinity Radionics produz?<\/summary>\n<div class=\"trinity-faq-answer\">\n<p>A Trinity Radionics produz artesanalmente pingentes, dispositivos pessoais, antenas, emissores e ferramentas relacionadas inspirados na radi\u00f4nica, para contextos simb\u00f3licos, energ\u00e9ticos, experimentais, educativos e de uso pessoal.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Os produtos Trinity Radionics s\u00e3o dispositivos m\u00e9dicos?<\/summary>\n<div class=\"trinity-faq-answer\">\n<p>N\u00e3o. Os produtos Trinity Radionics n\u00e3o s\u00e3o dispositivos m\u00e9dicos e n\u00e3o s\u00e3o vendidos para diagnosticar, tratar, curar ou prevenir qualquer doen\u00e7a ou condi\u00e7\u00e3o de sa\u00fade. N\u00e3o substituem orienta\u00e7\u00e3o, diagn\u00f3stico nem tratamento m\u00e9dico profissional.<\/p>\n<p>Leia a declara\u00e7\u00e3o completa em <a href=\"\/non-medical-use\/\">Uso dos produtos e seguran\u00e7a<\/a>.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Qual produto devo escolher?<\/summary>\n<div class=\"trinity-faq-answer\">\n<p>Escolha o produto com base no formato e na descri\u00e7\u00e3o que melhor correspondem ao uso n\u00e3o m\u00e9dico pretendido: pingentes para uso pessoal junto ao corpo, instrumentos para trabalhos de bancada, antenas para montagens de emiss\u00e3o e ferramentas de categorias espec\u00edficas quando a p\u00e1gina do produto explica uma finalidade mais espec\u00edfica.<\/p>\n<p>Se tiver d\u00favidas, envie uma consulta antes de fazer o pedido, para que a pergunta possa ser respondida no contexto adequado.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Os produtos s\u00e3o feitos \u00e0 m\u00e3o?<\/summary>\n<div class=\"trinity-faq-answer\">\n<p>Sim. Os produtos Trinity Radionics s\u00e3o feitos em uma pequena oficina, por isso podem ocorrer pequenas diferen\u00e7as de apar\u00eancia entre os lotes. As varia\u00e7\u00f5es artesanais podem incluir diferen\u00e7as sutis de acabamento, textura da superf\u00edcie, tonalidade, alinhamento ou apresenta\u00e7\u00e3o dos componentes.<\/p>\n<p>Essas varia\u00e7\u00f5es fazem parte da produ\u00e7\u00e3o artesanal e n\u00e3o significam que a pe\u00e7a esteja defeituosa.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Voc\u00eas aceitam pedidos personalizados?<\/summary>\n<div class=\"trinity-faq-answer\">\n<p>Pedidos personalizados podem ser atendidos, dependendo da pe\u00e7a, dos materiais, da carga de trabalho e de a solicita\u00e7\u00e3o se encaixar no processo da oficina. Antes de fazer uma encomenda personalizada, use a p\u00e1gina de consulta e informe o nome do produto, a altera\u00e7\u00e3o desejada e os prazos relevantes.<\/p>\n<p>Comece aqui: <a href=\"\/inquiry\/\">Consulta<\/a>.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Como devo cuidar de um pingente ou dispositivo?<\/summary>\n<div class=\"trinity-faq-answer\">\n<p>Mantenha as pe\u00e7as secas, evite produtos qu\u00edmicos agressivos, n\u00e3o as dobre nem deixe cair. Ao guardar, proteja-as de press\u00e3o intensa e do contato com objetos abrasivos. Retire os pingentes antes de nadar, tomar banho ou aplicar perfumes e lo\u00e7\u00f5es.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Onde posso ler avalia\u00e7\u00f5es de clientes?<\/summary>\n<div class=\"trinity-faq-answer\">\n<p>Voc\u00ea pode acessar a p\u00e1gina p\u00fablica de avalia\u00e7\u00f5es aqui: <a href=\"\/customer-reviews\/\">Avalia\u00e7\u00f5es de clientes<\/a>. A p\u00e1gina re\u00fane avalia\u00e7\u00f5es reais de clientes do Etsy e inclui links para a fonte das avalia\u00e7\u00f5es na loja do Etsy.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Por que os cart\u00f5es de avalia\u00e7\u00e3o t\u00eam links para o Etsy?<\/summary>\n<div class=\"trinity-faq-answer\">\n<p>O link para a fonte no Etsy permite que os visitantes verifiquem o contexto da avalia\u00e7\u00e3o no Etsy. Ele \u00e9 inclu\u00eddo como refer\u00eancia \u00e0 fonte, n\u00e3o como marca\u00e7\u00e3o estruturada de avalia\u00e7\u00f5es nem como promessa de um resultado espec\u00edfico.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Como os pagamentos s\u00e3o feitos?<\/summary>\n<div class=\"trinity-faq-answer\">\n<p>Os pedidos s\u00e3o processados pela finaliza\u00e7\u00e3o de compra do site. Os m\u00e9todos de pagamento dispon\u00edveis s\u00e3o exibidos nessa etapa, incluindo PayPal quando habilitado.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Quanto tempo leva o envio?<\/summary>\n<div class=\"trinity-faq-answer\">\n<p>O prazo de entrega depende do destino, do trajeto com a transportadora, do processamento na alf\u00e2ndega e de a pe\u00e7a estar pronta ou ser feita sob encomenda. Se o prazo for importante, entre em contato com a Trinity Radionics antes de fazer o pedido.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>E se eu tiver um problema com meu pedido?<\/summary>\n<div class=\"trinity-faq-answer\">\n<p>Entre em contato informando o n\u00famero do pedido, o nome do produto, fotos quando relevantes e uma breve descri\u00e7\u00e3o do problema. Isso facilita a an\u00e1lise do pedido e a resposta com o pr\u00f3ximo passo adequado.<\/p>\n<p>Use a p\u00e1gina de <a href=\"\/contact\/\">Contato<\/a> para suporte geral ou a de <a href=\"\/inquiry\/\">Consulta<\/a> para d\u00favidas sobre um produto espec\u00edfico.<\/p>\n<\/div>\n<\/details><\/div>\n<aside class=\"trinity-faq-side\" aria-label=\"Helpful pages\">\n<h2>P\u00e1ginas \u00fateis<\/h2>\n<p>Estas p\u00e1ginas trazem mais detalhes sobre as d\u00favidas mais comuns relacionadas a produtos e pedidos.<\/p>\n<ul class=\"trinity-faq-links\">\n<li><a href=\"\/products\/\">Produtos<\/a><\/li>\n<li><a href=\"\/customer-reviews\/\">Avalia\u00e7\u00f5es de clientes<\/a><\/li>\n<li><a href=\"\/non-medical-use\/\">Uso dos produtos e seguran\u00e7a<\/a><\/li>\n<li><a href=\"\/inquiry\/\">Consulta<\/a><\/li>\n<li><a href=\"\/contact\/\">Contato<\/a><\/li>\n<\/ul>\n<\/aside><\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Respostas sobre os produtos Trinity 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