Support & product guidance
Frequently Asked Questions
Clear answers about Trinity Radionics products, handmade variation, non-medical use, shipping, custom requests, reviews, and order support.
What does Trinity Radionics make?
Trinity Radionics makes handmade radionics-inspired pendants, personal devices, antennas, broadcasters, and related tools for symbolic, energetic, experimental, educational, and personal-use contexts.
Are Trinity Radionics products medical devices?
No. Trinity Radionics products are not medical devices and are not sold to diagnose, treat, cure, or prevent any disease or health condition. They are not a substitute for professional medical advice, diagnosis, or treatment.
For the full wording, see Product Use & Safety.
Which product should I choose?
Choose by the product format and description that best matches your intended non-medical use: pendants for wearable personal use, instruments for bench-style work, antennas for broadcast-style setups, and category-specific tools when the product page explains a more specific purpose.
If you are unsure, send an inquiry before ordering so the question can be answered in context.
Are the products handmade?
Yes. Trinity Radionics products are made in a small workshop, so small cosmetic differences can happen between batches. Handmade variation can include minor differences in finish, surface texture, color tone, alignment, or component presentation.
These variations are part of handmade production and do not mean an item is defective.
Do you accept custom requests?
Custom requests may be possible depending on the item, materials, workload, and whether the request fits the workshop process. Please use the inquiry page with the product name, desired change, and any relevant timing before placing a custom order.
Start here: Inquiry.
How should I care for a pendant or device?
Keep items dry, avoid harsh chemicals, avoid bending or dropping them, and store them away from heavy pressure or abrasive objects. For pendants, remove the item before swimming, showering, or applying perfumes and lotions.
Where can I read customer reviews?
You can browse the public review hub here: Customer Reviews. The page gathers real Etsy customer feedback and links back to the Etsy shop review source.
Why do review cards link to Etsy?
The Etsy source link helps visitors verify the review context on Etsy. It is included as a source reference, not as review schema or a promise of a specific result.
How are payments handled?
Orders are handled through the website checkout. Available payment methods are shown during checkout, including PayPal where enabled.
How long does shipping take?
Shipping time depends on the destination, carrier movement, customs processing, and whether the item is ready-made or made to order. If timing is important, contact Trinity Radionics before placing the order.